FAQ

Table of Contents

General FAQs

General FAQs

How does your factory do regarding quality control?

-Establish quality standards for each product

-The quality standard training will be conducted to the employees once a month,Two quality trainings for quality inspectors

-The quality inspection department will check the products at any time during the production process

-Each sauna will be tested for more than one hour

-Defective products found during testing will be repaired,To ensure that all products are perfect before shipmen

Product FAQs

Product FAQs

How long is your product warranty?

1 Years after delivery.

Can I install it outdoors?

Yes, our saunas are made to meet any weather condition.

What shall we do after mold trail?

There are many jobs need to be done after mold trail, including finish the molding condition record, clean the machine and maintain the mold...

Fox Mold Instruction of mold installation on injection machine

What shall we do before and after we installing the mold to injection machine to do a mold test or mass production? We make a detailed and...

Service FAQs

Service FAQs

Do you accept OEM or ODM order?

Yes, we accept both OEM and ODM for customers.

How long is your delivery time?

Stock: 5-15 days in general.

No stock: 15-30 days after samples confirmed. Or please contact us by email for specific lead timebase on your order quantities.

What types of payment term do you accept?

We accept Bank Wire, Western Union, L/C, MoneyGram, Credit card and PayPal.

Fox Mold Instruction of mold installation on injection machine

What shall we do before and after we installing the mold to injection machine to do a mold test or mass production? We make a detailed and...

Get in Touch

Get in Touch