Quality

Intro

Quality Is the First Priority

Owning our own sauna factory facilitates OEM and ODM services with minimal to no inconsistencies in production. Our factory has over 200 employees with an average experience of 10 years in sauna manufacturing. Such expertise paves the way for optimal quality assurance and immediate error correction. All solutions are customized according to industry standards.

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Process

Precision-driven Quality from Start to Finish

Raw Materials Inspection
Quality-Raw Materials Inspection
First Article Inspection (FAI)
Quality-First Article Inspection (FAI)
IPQC (In-Process Quality Control)
Quality-IPQC (In-Process Quality Control)
Final Inspection
Quality-Final Inspection
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Plants

Take a Glance at Our Facilities

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R&D

Our Professional R&D Team

Smartmak invests in research and development units and conducts regular training sessions to keep its team abreast of the latest sauna technology and design. This has allowed us to remain at the forefront of the industry with competitive and high quality sauna solutions by simply evolving over time and improving product quality before, during and after production.

Our research and development team includes experts in material analysis, mechanical, structural, thermal and fitness engineering.

Policy

Superior Quality and After-Sales Support at Zero Cost

With our 24/7 customer service, you have one less thing to worry about when purchasing your dream sauna solution.

2-year Warranty

All our sauna solutions and their accessories and fittings come with a 2-year warranty for all customers regardless of their location.

Return Policy

Smartmak has a fantastic return policy that prioritizes customer satisfaction. All products sold can be returned within 7 days or exchanged within 30 days.

Technical Support Document

We enhance the customer experience and the superior performance of our saunas by providing manuals, instructions, installation videos, and other support documents.

Technical Support Document

To assure customers of premium quality, raw material and product test reports are issued along with other technical support documents.

Certificate

Our Certificates

Get in Touch

Get in Touch